
If you are implementing a KPI based reporting system buy this book - I read this book in order to get up to speed on KPI based reporting systems prior to implementing one. There are excellent suggestions and guidlines that steer you in the right direction. The authors writing style is excellent.
A Masterpiece - Getting your performance measures right is vitally important to theperformance of your organisation and will mean the difference betweensuccess and failure. All too often I see organisations drown in a sea ofuseless measures (analysis paralysis) with no clear focus. Otherorganisations see measures as something only the bean counters should do.Providing a complete A-Z cookbook, this book sets the standard for anyorganisation developing their performance measures and will soon berecognised as the definitive work on this subject.For anyone wanting to develop a new set of measures or simply overhaul theexisting set this book really is a must-read. If you only ever buy one book on performance measures - buy this one.